• There are no monetary refunds for canceling registration or not showing up to any classes or lessons. If something comes up, you can transfer the registration to another class if this is done at least one week prior to the class starting.

  • If you cancel or reschedule within 48 hours of your scheduled private/duet lesson or don't show up, the lesson will be deducted from your package.

  • If you show up late for your private/duet lesson, the lesson will still end at the scheduled time.

  • If you are more than 20 minutes late for your private/duet lesson and the instructor has not heard from you, we'll consider the lesson a no show and your lesson will be deducted from your package.

  • If you need to reschedule a class, this needs to be done at least 1 week before the class starts.

  • You must sign up for a class BEFORE a class to be guaranteed a spot. It's best to sign up at least a few days before the class to ensure your spot. It also helps us properly plan for the class.

  • We reserve the right to cancel a class without sufficient enrollment. If this happens to you, you'll be notified at least 2 full days before the class starts. You can choose to have the cost of the class fee fully refunded or you can apply the balance of the class to your account to be used for a future class or lesson.

  • We are not able to pro-rate any ongoing classes for non-attendance a single session.